Returns & Exchanges

At Earthware, we want you to love your sustainable home goods, which is why we offer a 30-day return window for items in their original, unused condition. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick and eco-friendly resolution.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Place the items in their original eco-friendly packaging to ensure they are protected during transit and include the provided packing slip.

3

Ship It Back

Affix the prepaid carbon-neutral shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing