Frequently Asked Questions

Everything you need to know about our sustainable home essentials.

What materials are used in Earthware products?

We prioritize the planet by using 100% sustainable materials, including organic cotton, reclaimed wood, recycled glass, and biodegradable bamboo.

How long does shipping take?

Standard shipping typically takes 5-7 business days. We use carbon-neutral shipping partners to ensure your home goods arrive with the smallest environmental footprint possible.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. If your product arrives damaged, please contact us immediately for a free replacement.

Are your products ethically manufactured?

Yes, we partner exclusively with Fair Trade certified artisans and manufacturers who provide safe working conditions and fair wages to all employees.

How should I care for my Earthware items?

Each product comes with specific care instructions. Generally, we recommend hand-washing wooden items and using eco-friendly detergents for all textiles to prolong their lifespan.

Do you offer international shipping?

Currently, we ship to North America and Europe. We are actively working on expanding our logistics to reach more global communities soon.